Privacy notice for website users

According to article 13 of the Regulation (EU) 2016/679 (“GDPR”) General Data Protection Regulation

Data controller

Etiqa S.R.L.

VAT n. IT11059190014

Registered Office: Via Vitaliano Donati 14, 10121, Torino (TO), Italy

Data controller e-mail:

In accordance with Art. 13 of the Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter “GDPR”), Etiqa S.r.l. (hereinafter “Data Controller” or “Etiqa”), as Data Controller, inform you (hereinafter “User”) that your personal data will be processed for the following purposes and in the following manner:

1. Types of data collected

The Data Controller processes identification data and usage data of the User collected during the User’s navigation through the Data Controller's website (hereinafter "Website"). The Data Controller’s website can be reached at (hereinafter, "Personal data" or "Data").

The information relating to the network used by the User (e.g. IP address) may also be collected and processed by the Data Controller. 

2. Purposes and legal basis of processing

Your Personal data will be processed for the following purposes:

  1. respond to User’s requests for information via e-mail provided by the User filling-out the contact form;
  2. Book a first free consultation by filling out a dedicated form;
  3. acquire statistics and metrics to ensure the proper functioning of the Website;
  4. exercise the rights of the Data Controller (e.g. data processing for exercise or defence of legal claims)

The legal basis for the data processing is the following:

Moreover, regarding the purpose c), the data will be collected through Matomo Analytics ( If a specific consent is required for certain analysis, it will be collected through the Cookie Banner.

The Users are free not to communicate the Data for the above-mentioned purposes. Failure to provide the Data, however, may make it impossible for the Website to provide its services.

The User’s Data can also be processed through Cookies. In order to obtain more information about the processing, please visit the Cookie Policy.

Furthermore, your data may be processed only with your specific and separate consent (Article 7 GDPR), for the following Marketing Purposes:

  1. sending the user emails and promotional communications containing commercial proposals etc.

The provision of Data for Marketing Purposes is free and optional. You can therefore choose not to provide any data or later deny the possibility of processing data already provided: in this case, you will not be able to receive offers related to the Services offered by the Data Controller. You can revoke your consent to the processing of Data at any time without affecting the legality of the processing based on consent before its revocation.

3. Retention time

The Data Controller will store and process Personal data for the period of time necessary to fulfill the purposes specified in this Privacy notice. Your Data will not be retained for a longer period of time unless the current law requires a more extended retention period. The Italian Civil Code requires to store all the documents of commercial or legal relevance for the period of 10 years. The Personal Data can also be stored for the period of time necessary for the establishment, exercise or defence of legal claims. 

Regarding the data provided for marketing purposes, it will be stored until the consent is withdrawn by the data subject.

4. Disclosure of personal data

The User’s Personal data will not be disseminated but may be made accessible where necessary for offering of services or for statutory obligations to:

The Data Controller may communicate your Personal data for the purposes established by Art. 2 of the present Privacy notice to supervisory authorities, legal authorities, public authorities to which it is obligatory to communicate the Data, as well as to those subjects to which the communication is obligatory by law for the fulfillment of the above mentioned purposes.

5. Transfer of personal data 

The Personal data will be stored on servers located within the European Union and managed by third-party companies duly appointed as Processors.

The Data Controller may transfer the User’s Personal data to a third country. The data will be transferred exclusively to countries considered “adequate” and therefore, “safe” by the European Commission or to the companies which ensure appropriate safeguards pursuant to Articles 44-50 of the GDPR.

6. Users Rights

You may exercise the rights granted by the GDPR (articles 15-22), including:

  1. The right to receive confirmation as to whether the Data Controller is processing the User’s Personal data (access rights);
  2. The right to update, modify and/ or correct Personal data (right of rectification);
  3. The right to request the erasure of data or the restriction of the processing. This right can be granted if the process is unlawful or the Data Controller no longer needs the Personal data for the purposes of the processing (right to be forgotten and right to restriction of processing);
  4. The right to oppose to the processing (right of opposition);
  5. The right to propose a complaint to the Supervisory Authority in case of violation of the regulations regarding the protection of Personal data;
  6. The right to receive an electronic copy of the User’s Personal data (in a structured, commonly used and machine-readable format) and right to transmit those Data to another Data Controller without hindrance from the Data Controller to which the Personal Data have been provided (right to Data portability).

7. Data Controller contact information

The Data Controller: Etiqa S.R.L.

Registered Office: Via Vitaliano Donati 14, 10121, Torino (TO), Italy

You can contact the Data Controller to exercise your rights granted by the GDPR by sending the registered letter to Etiqa S.r.l. or by sending e-mail at providing the following information: name, surname, a copy of your identity document.

8. Data Protection Officer

The company has appointed a Data Protection Officer who can be contacted at the following email address: 

9. Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

Privacy Notice updated on: June 29, 2023